Monthly Plans / Non-Expiring Data Packs 60-Day No-Questions-Asked Refunds

Plans and Billing

Choose a monthly plan for regular use or a data pack for occasional use. Compare data allowances and reset rules, then confirm your choice in the user panel.

First Month Free Compare Plans
  • No email required
  • Unlimited devices
  • Bank-grade encryption
  • Alipay / WeChat Pay / USDT

Billing Options and Data Tiers

Two straightforward billing options: monthly plans reset their data allowance each month; data packs use the remaining balance and never expire.

Monthly plan: resets on your activation date

For users with regular cross-border access needs. Tiers differ in monthly data allowance and price; device support and refund terms are the same across tiers.

Monthly plan

60GB

¥9.9/month

A good fit for everyday browsing, research and messaging. Use the same subscription across multiple devices; you don’t need to choose a higher data tier just to use more devices. Keep an eye on data usage if you often stream video or transfer large files. This plan includes 60GB per month and is not unlimited. Check your own usage history to decide whether it’s enough.

  • 60GB of data per month
  • Data resets monthly on your activation date
  • Unlimited devices
  • 60-day no-questions-asked refunds
Choose This Plan
Monthly plan

250GB

¥18/month

A good fit for users who need more than web access, such as online meetings, streaming or work-file syncing. Compared with the lower-data tier, it gives you more room for these activities, but it does not guarantee access to a particular regional content library or a consistently faster connection. Check usage across your devices in the user panel; unlimited devices does not mean each device gets a separate data allowance.

  • 250GB of data per month
  • Data resets monthly on your activation date
  • Unlimited devices
  • 60-day no-questions-asked refunds
Choose This Plan
Monthly plan

500GB

¥28/month

A good fit for users with higher data needs who regularly work across platforms and stream content. A higher data tier means less need to monitor your remaining balance; it does not change the monthly reset schedule or guarantee bandwidth or streaming quality. If you mainly transfer large files, stream video or sync continuously, check your current usage before choosing this tier. If your usage is light, there’s no need to choose a higher tier just because it’s available.

  • 500GB of data per month
  • Data resets monthly on your activation date
  • Unlimited devices
  • 60-day no-questions-asked refunds
Choose This Plan

Choosing a monthly data allowance

Start with how you use the connection, then consider the total allowance. Browsing and text searches use data differently from continuous video streaming or file uploads. The same amount of time online can use different amounts of data, so we don’t convert a tier into a fixed number of viewing hours or files. If you’re new, use the records in your user panel to track your usage. If your habits are already established, choose a tier based on actual consumption rather than device count.

Monthly plans suit users with ongoing needs who want a recurring monthly data allowance. Your activation date determines when data resets; the start of a new calendar month does not trigger a reset. To upgrade, open the plans page in your user panel and review the target tier and conversion details. If you have questions, contact support by ticket before confirming. An upgrade is not a separate, independent subscription.

Data packs: use until depleted, never expire

A good fit if your usage is irregular and you want to access the service as your remaining data allows. Data packs don’t reset monthly or receive a new allowance at the start of a calendar month.

Non-expiring data pack

300GB

¥158/300GB

A good fit for occasional visits to international websites, intermittent research or periods when your work needs are concentrated. Use the data at your own pace without planning around a monthly reset date. This pack includes 300GB total and won’t replenish once used. If you need continuous, long-term access and have steady monthly usage, compare it with a monthly plan rather than looking only at the one-time price.

  • 300GB total data
  • Use until depleted; never expires
  • Unlimited devices
  • 60-day no-questions-asked refunds
Choose This Plan
Non-expiring data pack

1000GB

¥358/1000GB

A good fit for users whose activity varies but who want a larger data balance available. Use the data as needed, whether for light browsing or a busy stretch of file work. Non-expiring means the data pack has no expiry date; it does not mean unlimited data or a new 1000GB each month. Make sure you want a lasting total balance rather than a monthly reset allowance.

  • 1000GB total data
  • Use until depleted; never expires
  • Unlimited devices
  • 60-day no-questions-asked refunds
Choose This Plan
Best value · Data pack unit price

3000GB

¥658/3000GB

A good fit for users who understand their long-term needs and want a larger total data balance. “Best value” compares the unit price of data packs on this page only; it does not indicate an additional discount or compare data packs with monthly plans. This tier is still a fixed total allowance that lasts until used. If you’re unsure about your needs, compare a smaller pack with a monthly plan instead of choosing more data than you’ll use just for the lower unit price.

  • 3000GB total data
  • Use until depleted; never expires
  • Unlimited devices
  • 60-day no-questions-asked refunds
Choose This Plan

Total data vs. monthly data

With a data pack, keep track of your remaining total balance. With a monthly plan, also check when its allowance resets based on your activation date. The data figures on the plan cards aren’t directly comparable: one is a total balance that lasts until used, while the other is a monthly allowance. If you need frequent, continuous access, start by evaluating a monthly plan. If your usage is spread out or includes long gaps, consider whether a data pack better fits your schedule.

For details on switching between billing options or handling an existing plan, check the confirmation information in your user panel first. We don’t promise that data packs and monthly plans will stack automatically, and no transfer, combination or conversion rules beyond those listed are offered. If you have a plan and want to change billing options, open a support ticket with your current plan and target tier, then wait for confirmation before proceeding.

Included with every plan

Choose a tier based mainly on data allowance and billing option. The service details below apply to every plan listed on this page.

Unlimited devices

Use the same subscription across supported platforms; you don’t need a larger data tier just because you have more devices. All devices draw from the plan’s data allowance. Keep an eye on background syncing, updates and video playback across your devices so you don’t overlook usage on another device.

100+ countries / 190+ routes

Our coverage gives you a choice of routes and locations. See the client’s list for currently available options. Choose a route based on your destination, account region and connection experience. Coverage does not mean every route works with every content platform, or that performance will be identical at all times.

Bank-grade encryption and support for five platforms

Supports Windows / macOS / iOS / Android / Linux. Client downloads and subscription details are available in your user panel. After activating a plan, download the client for your platform and import your subscription. Keep your account details safe, and treat your subscription link as sensitive account information.

Streaming and support tickets

Streaming availability depends on the platform’s region detection, your account entitlements and the actual connection. Plans do not include memberships to third-party platforms. If you need help, open a support ticket in your user panel and include your operating system, route location and any error message. Find service setup details in Quick Start and viewing tips in the Streaming Guide.

Quick Start → Global Routes → Supported Services → Streaming Guide →

Plan Comparison and Billing Rules

Compare prices and allowances on the same basis. On narrow screens, swipe horizontally to see the full table.

VPNUG plan pricing; review and payment are handled in the user panel
Billing option Data tier Price Reset / validity Devices connected at once
Monthly plan60GB¥9.9/monthResets monthly on your activation dateUnlimited devices
Monthly plan250GB¥18/monthResets monthly on your activation dateUnlimited devices
Monthly plan500GB¥28/monthResets monthly on your activation dateUnlimited devices
Data pack300GB¥158/300GBUse until depleted; never expiresUnlimited devices
Data pack1000GB¥358/1000GBUse until depleted; never expiresUnlimited devices
Data pack3000GB¥658/3000GBUse until depleted; never expiresUnlimited devices

First decide whether you need a recurring monthly allowance or a total balance that never expires, then choose a tier within that group. We don’t offer quarterly, semiannual or annual plans, or discounts not listed here. The “Best value” label for data packs only identifies the lowest unit price within that group; it may not suit every usage pattern. Every tier includes a 60-day no-questions-asked refund policy. See the Terms of Service for full details.

Payment methods and order confirmation

Alipay / WeChat Pay / USDT. Start the payment process from your user panel.

Alipay WeChat Pay USDT

  1. Open the user panel and confirm your account

    If you already have an account, sign in and open the plans page. If you don’t, no email address is required—create an account with a username and password. Keep your login details safe. Plans, orders, client downloads and support are all managed in the same user panel.

  2. Check the plan and amount due

    Choose a monthly plan or data pack, then check the price, data allowance and billing rules. If you’re upgrading, also review the price difference and converted remaining days. The plan card takes you to the plans page in your user panel; it won’t charge you on this page. Review the order details in the panel before confirming payment.

  3. Complete payment as instructed in your order

    Choose Alipay, WeChat Pay or USDT, then follow the instructions for your current order. For USDT, carefully verify the network, recipient details and amount shown in the user panel. Don’t rely on old screenshots or details from another order. No payment address is provided on this page; use the details shown on your current order page.

  4. Check your order status, then get the client

    After payment, return to your user panel to check your order and plan status. Once activation is confirmed, go to the client download section to get the client and subscription details for your platform. If the status is still pending, check the payment record first and don’t pay again. You can open a support ticket with the order ID and payment method to help us investigate.

60-day no-questions-asked refunds

To request a refund, sign in to your user panel and submit a request by support ticket. Include the relevant order and your request; updates will be provided through your ticket. See the Terms of Service for the full refund terms. This page makes no additional promise about processing time and does not require speed-test results to support a refund request.

If your request needs an order check, provide the order ID and relevant payment record. Before sharing screenshots, hide any personal information unrelated to the issue. Don’t send your account password or full subscription link. If your account has orders for multiple plans, specify which order you’re asking about so support can confirm the scope of your request.

Open Support Tickets View Terms of Service →

Frequently Asked Questions About Billing and Refunds

Review the terms before confirming your order. For account-related questions, contact support through your user panel.

When does monthly plan data reset?

Monthly plan data resets each month on your activation date, not on the first of the month. Check your user panel for the exact reset date and remaining data. A monthly plan is not a data pack that carries unused data forward indefinitely.

Do data packs expire?

Data packs remain valid until used up and never expire. Choose from ¥158/300GB, ¥358/1000GB or ¥658/3000GB. These are not monthly plans, and data is not replenished each month on your activation date. Choose a new plan once your data runs out.

What happens if I upgrade a monthly plan mid-cycle?

The price difference for a mid-cycle upgrade is converted into remaining days. Before upgrading, check the target tier, amount due and converted remaining days in your user panel. The result shown there is authoritative. If anything is unclear, contact support by ticket before proceeding.

What should I do if my plan isn’t showing after payment?

First check the order status and payment record in your user panel, and make sure you used the correct account. Don’t pay again while the payment is unconfirmed. You can open a support ticket with the order ID, payment method and a description of the issue. Do not include your password or full subscription link.

How do I request a refund?

VPNUG offers a 60-day no-questions-asked refund policy. Sign in to your user panel and submit a refund request by support ticket, including the relevant order and your request. See the Terms of Service for full eligibility details. Updates will be provided through your ticket.

Do I need an email address to create an account?

No email address is required. Create an account with a username and password. Keep your login details safe; plans, orders, clients and support tickets are managed in your user panel.